Receiving fax during conversation¶

In this scenario peers negotiate during conversation that now fax should be transmitted.
Subscriber which accepts fax, presses special DTMF combination (by default it's *4), and system moves into fax accepting mode.
After fax been got system returns to voice mode and subscribers could continue conversation.

File with fax contents could be got using one of following methods:

• enter Call detail report, find the call, enter Details -> Fax and download the .tiff file.
• in case if user which receives fax has e-mail configured (Users -> Information -> e-mail), then file with fax is sent as attachment to specified e-mail.

Advantages of this method:

• You can receive fax anywhere.
  For example, system has redirected a call to your mobile phone (VAS Call forwarding).
  You can receive a fax using mobile phone and thus pretend that you are at office.
• You don't need dedicated number for fax machine
• A caller doesn't travel through voice menu, which could be impossible in some cases.
  For example, if caller phone doesn't support tone dialing.
• You can continue conversation after fax has been received.
  For example, read received document and discuss it.

An instruction on configuring receiving fax during conversation is located in section Configuring receiving fax during conversation.

Русский перевод