Configuring PBX¶
Description of supported functionality is located in section PBX.
Below is an example of typical PBX configuration.
Requirements¶
Let's suppose, we have following peers:
- Originator: telco "DID provider".
Smartswitch is connected to telco by SIP protocol.
IP address of telco is 11.22.33.44.
A direct city number 12123388100 has been assigned to you.
- Terminator: VoIP provider "VoIP termination provider".
He provides us with services of dialing to local and international numbers.
He uses H323 protocol and has IP address 55.66.77.88.
- Manager Ann.
She's located in office, dynamically registers on Smartswitch, using user name/SIP secret code.
- Manager John.
He's located in office, dynamically registers on Smartswitch, using user name/SIP secret code.
In this example we'll demonstrate, how Smartswitch could be used in basic scenarios:
- calls from external world
- Caller from external world dials number 12123388100, which is assigned to your office PBX (implemented on basis of Smartswitch), and this call is directed to telco "DID provider".
- Telco directs this call to your Smartswitch.
- Smartswitch answers the call.
- Smartswitch plays back voice prompt to enter extension number and waits for 5 seconds.
- A call is passed to manager, when caller dials his extension number, 100 - for Ann, 101 - for John.
- In case if caller doesn't enter any extension in 5 seconds - call is directed to Ann.
- internal calls
- John dials 100 and is connected to Ann.
- John dials international number and it's routed to "VoIP termination provider".
- Ann dials 101 and is connected to John.
- Ann dials international number and call is routed to "VoIP termination provider".
Configuring¶
- Configuring terminator
- Configuring routing of external calls
- Configuring user group
- Configuring users
- Configuring routing of number 12123388100
- Configuring originator
- Check routing of number 12123388100
- Upload audio prompt for user
Also you can configure VAS, many of which work out of the box.
More complex scenarios for enterprises:¶
Web-access¶
You can enable web-access in order to:
- view statistics
- initiate calls
- send faxes
- use functions of CRM system
- etc
For details see Providing web-access to user.
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