Termination control

Termination control is the process of tracking in real-time the quality of termination service by checking following parameters of an outgoing traffic:

If these parameters are getting worse - it is an indirect indication that the quality has deteriorated.
For example, this could signalize that the quality of your Internet connection has dropped.
Or the terminator is overloaded.

Basic logic of work of controller is described in section Controllers.

To configure this functionality, web-interface section Termination controllers is used.

Criteriа of quality deterioration.

The primary task is to determine whether the quality has deteriorated or not.
For this there are thresholds:

You can configure these thresholds.

Sending notification e-mail.

When sending a notification e-mail the system uses the configured Mail template.
Th system passes to the template passes the following variables:

COMPANY - the name of the company, on which system has detected quality violations.
PEER - the name of the peer, on which system has detected quality violations.

DETAILS - details regarding quality violations.
Details are passed in the following format:

      ASR=${ASR}
      Last unsuccessful calls (10):
      start time;caller ID;callee ID;total duration(sec);answered_duration(sec);hangup cause
      start time;caller ID;callee ID;total duration(sec);answered_duration(sec);hangup cause
      ...

      ACD=${ACD}
      Last unsuccessful calls (10):
      start time;caller ID;callee ID;total duration(sec);answered_duration(sec);hangup cause
      start time;caller ID;callee ID;total duration(sec);answered_duration(sec);hangup cause
      ...

      FAS count=${FAS COUNT}
      Last unsuccessful calls (10):
      start time;caller ID;callee ID;total duration(sec);answered_duration(sec);hangup cause
      start time;caller ID;callee ID;total duration(sec);answered_duration(sec);hangup cause
      ...

The e-mail is sent to address, configured in field termination control e-mail from Company settings.
In case if this field is empty, field e-mail from Company's settings is used.
In case if it's empty too, e-mail is not sent.
In these fields you can use several addresses, delimited by comma.
In case if there is FAS calls count threshold violation, first 10 MP3 call records are attached to e-mail.

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