Configuring routing of number 12123388100¶
How we should add the new route class to route calls from "DID provider" to number 12123388100.
Incoming call to this number should be directed to user Ann.
1. Go to Telephony -> Routing -> Route classes.
2. Add a new one:
- Set name = "DID provider"
- Set Hunting class = "LCR" for least cost routing
- Save.
3. Go to menu Numbers on bottom left.
Add 12123388100:
- Save.
3. Go to menu Routes on bottom left.
Add route to user Ann: