h1. Telemarketing *Telemarketing* — is a type of a direct marketing, where communication between salesman and customer occurs with help of telephony only. More specifically, telemarketing – is sales of goods or services by a telephone. *Telemarketing* in context of "Smartswitch":http://streamco.org.ua/en/products/smartswitch allows to perform next sequence of actions: * import of batch of numbers * automatic dialing of numbers from batch * playing back interactive voice menu when callee picks up the phone * in case if callee is interested in goods or service (callee indicates this by pressing DTMF button on the phone), the call may be transferred to [[Call-center]] to one of available operators * [[Call recording]] * using all of available [[VAS]] and features from section [[PBX]]. Step-by-step instruction on configuring telemarketing is located in section [[Configure telemarketing]]. [[Телемаркетинг|Русская версия]]