h1. Configuring redirection of incoming call to Ann

*Smartswitch* by default directs a call to DID 12123388100 to VPBX administrator virt001.
As far as we've setup audio prompt (see [[Upload audio prompt for virtual PBX]]), system will first play it, and then if there is no input of internal extension, will forward a call to SIP phone of virt001.

Usually administrator doesn't have to perform a work of a secretary, therefore need to choose a user to whom to forward incoming calls to.
In our case this will be Ann.

Configuring:

1. My settings -> My settings -> Redirection -> always = yes

!virtual_pbx_redirect.gif!

2. My settings -> Redirection numbers
Add internal number of Ann - 100:

!virtual_pbx_redirect_id.gif!

[[Конфигурирование переадресации входящего вызова на Анну|Русский перевод]]