h1. Configuring PBX

{{>toc}}

Description of supported functionality is located in section [[PBX]].
Below is an example of typical PBX configuration.

h2. Requirements

Let's suppose, we have following peers: 

# Originator: telco "DID provider".
*Smartswitch* is connected to telco by SIP protocol.
IP address of telco is 11.22.33.44.
A direct city number 12123388100 has been assigned to you.  
# Terminator: VoIP provider "VoIP termination provider".
He provides us with services of dialing to local and international numbers.
He uses H323 protocol and has IP address 55.66.77.88.
# Manager Ann.
She's located in office, dynamically registers on *Smartswitch*, using user name/SIP secret code.    
# Manager John.
He's located in office, dynamically registers on *Smartswitch*, using user name/SIP secret code.    

In this example we'll demonstrate, how *Smartswitch* could be used in basic scenarios:
   
* calls from external world      
# Caller from external world dials number 12123388100, which is assigned to your office PBX (implemented on basis of *Smartswitch*), and this call is directed to telco "DID provider".
# Telco directs this call to your *Smartswitch*.     
# *Smartswitch* answers the call.   
# *Smartswitch* plays back voice prompt to enter extension number and waits for 5 seconds. 
# A call is passed to manager, when caller dials his extension number, 100 - for Ann, 101 - for John.
# In case if caller doesn't enter any extension in 5 seconds - call is directed to Ann.

* internal calls    
 - John dials 100 and is connected to Ann.
 - John dials international number and it's routed to "VoIP termination provider".
 - Ann dials 101 and is connected to John.
 - Ann dials international number and call is routed to "VoIP termination provider".

h2. Configuring

# [[Configuring telephony terminator|Configuring terminator]]
# [[Configuring routing of external calls]]
# [[Configuring user group for PBX|Configuring user group]]
# [[Configuring users for PBX|Configuring users]]
# [[Configuring routing of number 12123388100]]
# [[Configuring telephony originator|Configuring originator]]
# [[Check routing of number 12123388100]]
# [[Upload audio prompt for user]]

Also you can configure [[Configuring VAS|VAS]], many of which work out of the box.

h2. More complex scenarios for enterprises:

* [[Configuring virtual PBX|Virtual PBX]]
* [[Configuring virtual PBX without administrator access|Virtual PBX without administrator access]]
* [[Configuring call-center|Call-center]]
* [[Configuring simultaneous dialing of several users on incoming call|Simultaneous dialing of several users on incoming call]]

h2. Web-access

You can enable *web-access* in order to:

* view statistics
* initiate calls
* send faxes
* use functions of [[CRM system]]
* etc

For details see [[Providing web-access to user]].

[[Конфигурирование АТС|Русский перевод]]